Privacy Policy
Welcome to fansjoe! We take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our website, you agree to the terms of this policy.
I. Information We Collect
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Information You Provide Directly
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Identity and contact details: name, email address (customer@fansjoe.com), phone number, shipping address
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Account information: username, password, order history
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Payment information: bank card/payment account details (securely processed by third parties; we do not store full card numbers)
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Customer communications: any information you provide via email or customer service
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Information Collected Automatically
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Device information: IP address, browser type, operating system
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Usage data: visit time, pages viewed, clicks, search history
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Shopping preferences: products viewed or added to cart
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Cookies and Similar Technologies
We use cookies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings, but disabling them may affect some functionalities.
II. Use of Information
We may use your information for:
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Processing orders, arranging delivery, handling returns and exchanges
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Providing customer service and after-sales support
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Managing your account
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Sending promotional communications (only with your consent; you may opt out at any time)
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Improving website functionality and user experience
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Preventing fraud and ensuring security
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Complying with legal obligations
III. Information Sharing
We do not sell, rent, or trade your personal information. We may share it only:
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With third-party service providers (e.g., payment processors, logistics, technical support) as necessary
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In the event of a merger, acquisition, or asset transfer
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When required by law or to protect our rights
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With your explicit consent
IV. Third-Party Links
Our website may contain links to external sites. Those sites have their own privacy policies, and we are not responsible for their practices.
V. Data Security
We use SSL encryption, access controls, and other measures to protect your information. However, no internet transmission is 100% secure.
VI. Your Rights
Under applicable laws, you may have the right to:
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Access, correct, or delete your personal information
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Restrict or object to certain processing
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Withdraw consent (e.g., for marketing emails)
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Data portability
To exercise your rights, please contact us at customer@fansjoe.com.
VII. Children's Privacy
Our website is not intended for individuals under 18. We do not knowingly collect children's information.
VIII. International Data Transfers
If you are located outside China, your information may be transferred to and stored in China. We will take appropriate safeguards.
IX. Policy Updates
This policy may be updated from time to time. Material changes will be notified via email or website notice.
X. Contact Us
If you have any questions about this Privacy Policy, please email us at:
📧 customer@fansjoe.com
Last Updated: June 2, 2026